• ENTIDAD

    Customer Service

    Customer Service -  Bosque de pinos

Customer Service

Suggestions mailbox

At ENTIDAD, we are interested in our clients' opinions; if you want to make any suggestions or comments, please do so in the following mailbox:

Complaints and Claims

The entity has the obligation to attend and resolve the complaints and claims presented by its clients within two months of their filing with customer service.

ENTIDAD

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Telephone number: 91 334 67 80
Monday to Saturday: 8.00 to 22.00 horas.

If the solution offered is not satisfactory or a period of two months has elapsed since the submission of your letter without having received a response, the client may submit their complaints and claims, as appropriate, to:

  • Forms presentation of claims before the claims services:

Before using these services, regulations require clients to provide proof they used customer service.